Privacy Policy - Private Car
Private Car ("we", "our", "us") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your choices when using the Private Car mobile app.
1. Information We Collect
a) Account and profile data
When you sign in, we may collect information required to provide app features, such as phone number and account-related details provided by our backend services.
b) Device and technical data
We may collect technical information such as:
- App version
- Device model and OS version
- Crash logs and diagnostics
- Push notification token (FCM token)
c) Camera and media access
The app may request camera and photo/media permissions to let you capture or select images/files for app features (for example, uploads related to account/service workflows).
2. How We Use Information
We use data to:
- Authenticate users and maintain sessions
- Deliver core app functionality
- Enable push notifications
- Improve app reliability and performance
- Detect, prevent, and troubleshoot technical issues
3. Firebase and Third-Party Services
Private Car uses Google Firebase services, including:
- Firebase Analytics
- Firebase Crashlytics
- Firebase Cloud Messaging (FCM)
- Firebase App Check
These services may process technical and usage data according to Google policies.
4. Data Sharing
We do not sell personal data. We may share data only with:
- Service providers required to operate the app (such as Firebase)
- Our backend systems and authorized technical providers
- Legal authorities when required by law
5. Data Retention
We keep data only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
6. Security
We apply reasonable technical and organizational measures to protect your data, including encrypted transport (HTTPS) and secure storage practices. However, no method of transmission or storage is 100% secure.
7. Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, or delete your data. You can also manage permissions (camera, notifications, media access) in your device settings.
8. Children's Privacy
The app is not intended for children unless explicitly stated otherwise. We do not knowingly collect personal data from children in violation of applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
10. Contact Us
For privacy questions or requests, contact us at:
Email: support@privatecar.app